Frequently Asked Questions (FAQ) for Haunted Web.

FAQ 1:
How Much does it cost?
$10 for Dark Matter and $10 for Tormented. A combo ticket can be purchased for both haunts for $18. We take Cash, Visa, and Mastercard at the ticket office or you can pre-purchase tickets at our etix online box office. (Click Here)
Questions about etix? (Click Here )

  Schedule

Don't want to wait in line? Let any of our staff know that you want to purchase an R.I.P. Pass. This pass costs $30 and allows you to move to the front of the line at both haunts! This pass is not available online.

Group rates for 10 or more people are available online and apply only to individual haunt passes. Discounted ticket prices will appear when you enter the number of tickets you want to purchase. Our deepest discount appears for groups of 15 or more.


FAQ 2: Is it scary?
Only a person who is really scared will ask this question. Our answer will always be YES! We have done our best to make Hauntedweb of Horrors a scary place. We are "professional haunters" and are certain Hauntedweb of Horrors will be frightfully fun. You will want to go through again and again. If you leave entertained, we have done our job.

FAQ 3: Can the monsters (actors) touch me?
The theory is that if you don't touch them, they won't grab you. Bear in mind that this is a work in progress and doesn't always go according to plan! Of course, in the darker areas, something may accidentally bump into you but our cast members will probably not grab you. You may be grabbed by one of the members of your own group who is too terrified to continue without your help.

FAQ 4: What if I touch an actor?
You are not allowed to touch any props or actors. However, our actors are trained to understand the difference between an accidental touch and an intentional touch. For example, if you're feeling your way through the dark and your hand touches an actor, this is an accident. The actor knows this, and he knows he is taking this risk. However, if you come to Hauntedweb of Horrors with the intent to prove what a tough guy you are by punching actors or destroying scenery or both, you will go to jail. If you were wondering if the actors would touch you...that's an instance where they will definitely touch you. Then a security guard will touch you, and then another security guard will touch you until finally you end up in the hands of a police officer. We take safety seriously.

FAQ 5: How long is the wait in line?
On the nights leading up to Halloween, expect a wait of 1 hour...more like 2 hours on Halloween. Now hold on! That's not bad. Otherwise, come early on busy nights (weekends & Halloween) or visit us early in the month when the lines are short and our actors are hungry for you.

FAQ 6: Is there a "Good Fairy" to accompany me?
Nope! If you are too afraid to continue, someone will have to carry you out. No refunds either. If that is your next question, thank you for the donation to the Youth Villages.

FAQ 7: Do you know where the bathroom is?
Yes we do. Oh...you mean you have to "USE the bathroom" ? Good idea, wetting your pants in front of your friends IS embarrassing, isn't it? There are portable toilets available on site. Suggestion...don't drink alot. Maybe you should go to the bathroom BEFORE you get in line. If you leave the line for any reason you will have to go back to the end. 'Depends' brand diapers could also be a good investment for the night.

FAQ 8: How long does it take to go through?
It varies. Some people run through as fast as they can while others stroll through like they are in the line at the DMV. On average, Dark Matter and Tormented take around 15 to 20 minutes each.

FAQ 9:
Can I bring my kids?
You can bring all of the kids you want, but remember that we provide an EXTREMELY frightening adventure that may not be suited for those of an impressionable age. If any kids (or adults) in your group are too timid for it, they can wait for you outside. Therapy for traumatized kids after visiting Hauntedweb of Horrors is NOT included in the price of admission!

FAQ 10: Is there a place to eat nearby?

Well it's eat-or-be-eaten in our neck of the woods. Really, there are numerous resturants and bars nearby. McDonalds and El Mexicana are in our parking lot. Across the street is TJ Mulligans, Backyard Burger, Fox and the Hound, Wendy's, Starbucks, Moe's...if you can't find a place to eat you are blind and probably shouldn't be driving. Oh, and if you need a change of underwear there is a Walmart across the street as well.


FAQ 11:
Are you handicapped accessible?

Absolutely! We are ADA compliant plus a staff member can accompany your group if desired. Otherwise, you can progress through safely and unattended as do all.

FAQ 12:
Is photography allowed?

Heck no! The Undead don't like their picture taken... have you ever seen a zombie on the cover of The Inquirer? Actually the main reason is for the safety of you and our actors. The flash could temporarily blind our actors and could cause accidents. Also pausing to take pictures slows down the line behind you. Photos outside the haunt with the actors can be arranged on breaks.

FAQ 13:
Is it scary?

Stop asking that question! I already answered in FAQ 2!


If you would like to submit a question, please feel free to do so, it might wind up on this list! We look
forward to seeing you at one of the scariest most innovative haunted attraction in Memphis, Tennessee.
Brought to you by - HauntWeb.

 

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